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Technical Services

Pre-sale Inquiry
Our sales representatives would be pleased to provide you complete information and catalogue about the products before your purchase. Please provide us the product specifications and usage if you are not certain which type of product is best for you. Our technical support team would gladly recommend you the best suitable solutions and products to custom fit your needs.

How-To Class
If you have purchased the products form us, and you are not sure how to operate properly, we would be able to provide you the complete user manual. You could also book for a face to face how-to class. We would be glad to set up a time and location for your schedule convenient.

After Sales Services
One year warrantee is standard on all our product line up. If the product is malfunction after your purchase, please ship it back to us, the original manufacturer would be glad to take care of the trouble item and determining the cause. During the period of warrantee, other than the basic examination fee charged by the manufacturer, all the repair and replacement are free of charge unless the malfunction is caused by improper operation of human error, operating under unadvised circumstances or environment, and other miss-use. Depending on the situations, the replacement parts would be charged accordingly.

Please contact us for the complete product catalogue and user manual. We would be more than glad to answer any of your technical questions concerning any of our products. Thank You.